Student services
Neutral Neutral
What it really means
The university's central support department: wellbeing and counselling, disability support, money advice, and general help. Free and confidential. British universities expect you to ask for help — it is not seen as weakness.
Chinese explanation
学校的综合支持部门：心理咨询、残障支持、财务建议和各种帮助，免费且保密。英国大学鼓励主动求助——这不被视为软弱。
Example conversation
A: I've been feeling really low lately.
B: Book a chat with student services — it's free, and nobody else needs to know.
A：我最近情绪很低落。
B：去学生服务处约个谈话——免费的，而且不会告诉别人。
What you could say back
No spoken reply needed for this one.
Related phrases
Official sources
Rules and amounts change — confirm important details with the official source.
Go deeper
All University Words
Reviewed by the UK Decoded editorial team
· Last checked 24 July 2026 · Report a mistake