Letting fees / Tenant Fees Act

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What it really means

In England, most letting agent fees to tenants are banned. Agents cannot charge you for viewings, referencing or "admin". They can only take rent, a capped deposit, a capped holding deposit and a few specific charges. Details are on GOV.UK.

Chinese explanation
在英格兰,中介向租客收取的大部分费用已被禁止。中介不能收取看房费、审核费或"手续费",只能收房租、有上限的押金和预定金及少数特定费用。详情见 GOV.UK。

Example conversation

A: The agent wants a £150 admin fee. B: That’s not allowed in England — check the tenant fees guidance on GOV.UK.
A:中介要收150英镑手续费。 B:在英格兰这是不允许的——查一下 GOV.UK 上关于租客费用的指引。

What you could say back

“Could you explain what this fee is for? I understood most tenant fees are banned.”

Related phrases

Official sources

Rules and amounts change — confirm important details with the official source.
All Renting & Housing
Reviewed by the UK Decoded editorial team · Last checked 24 July 2026 · Report a mistake