Letting agent

LET-ing AY-jent

Neutral Neutral

What it really means

A company that manages rentals for landlords: advertising, viewings, contracts and sometimes repairs. You often deal with the agent, not the landlord. Their service to tenants is mostly free because banned fees cannot be charged.

Chinese explanation

替房东管理出租事务的公司：发布广告、安排看房、签合同，有时还负责维修。租客通常打交道的是中介而非房东。因多数租客费用被禁止，中介对租客基本免费。

Example conversation

A: Do I pay the landlord directly? B: No, everything goes through the letting agent.

A：我直接付钱给房东吗？ B：不，所有事情都通过租房中介办理。

What you could say back

“Who do I contact for repairs — you or the landlord?”

Related phrases

Estate agent Landlord Letting fees / Tenant Fees Act

Official sources

Rules and amounts change — confirm important details with the official source.

Go deeper

Council Tax Explained: What Newcomers Need to Know How Renting Works in the UK: A Step-by-Step Guide UK Utility Bills: Setting Up Energy, Water, Broadband and the TV Licence

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Reviewed by the UK Decoded editorial team · Last checked 24 July 2026 · Report a mistake