Sorry to bother you

Neutral Polite

What it really means

A standard opener before asking for help or attention, to a stranger, a colleague or in an email. It is not a real apology — it just softens the interruption. The person usually does need something.

Chinese explanation
找人帮忙或打扰别人前的标准开场白,对陌生人、同事或写邮件都适用。不是真道歉,只是缓和打扰的语气。说这话的人通常确实有事相求。

Context, tips & common mistakes

"Sorry to bother you" is the standard interruption licence — at a desk, a doorway, the start of an email — and it is ritual, not remorse: nobody expects you to feel sorry, only to acknowledge you are taking their time. Variants scale with formality: 'sorry to disturb you' (knocking on doors), 'sorry to trouble you' (slightly grander), 'sorry to chase' (email follow-ups).

Use one per interaction; learners who re-apologise every sentence turn a smooth ritual into an awkward one. After the opener, get to the point briskly — the apology buys the interruption, brevity pays for it. When someone opens this way with you, the gracious response is 'no bother at all' or 'you're fine', which grants the licence and lets the conversation proceed.

Example conversation

A: Sorry to bother you — do you know which platform the York train leaves from? B: No bother at all. Platform four.
A:不好意思打扰一下——您知道去约克的火车在哪个站台吗? B:不打扰。四号站台。

What you could say back

“No bother at all — how can I help?”

Related phrases

Official sources

Rules and amounts change — confirm important details with the official source.
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Reviewed by the UK Decoded editorial team · Last checked 17 August 2026 · Report a mistake