Sorry to bother you

Neutral Polite

What it really means

A standard opener before asking for help or attention, to a stranger, a colleague or in an email. It is not a real apology — it just softens the interruption. The person usually does need something.

Chinese explanation
找人帮忙或打扰别人前的标准开场白,对陌生人、同事或写邮件都适用。不是真道歉,只是缓和打扰的语气。说这话的人通常确实有事相求。

Example conversation

A: Sorry to bother you — do you know which platform the York train leaves from? B: No bother at all. Platform four.
A:不好意思打扰一下——您知道去约克的火车在哪个站台吗? B:不打扰。四号站台。

What you could say back

“No bother at all — how can I help?”

Related phrases

All Politeness Decoder
Reviewed by the UK Decoded editorial team · Last checked 24 July 2026 · Report a mistake