Telephone consultation

Neutral Neutral

What it really means

A GP appointment that happens by phone instead of face to face. The doctor calls you at a rough time (not always exact), and may then ask you to come in.

Chinese explanation
电话问诊：GP通过电话而不是面对面看诊。医生会在大概的时间段打给你（不一定准时），必要时再让你来诊所。

Example conversation

A: Is my appointment at the surgery? B: No, it\'s a telephone consultation — the doctor will call you between two and four.
A：我的预约是要去诊所吗？ B：不用，是电话问诊——医生会在两点到四点之间打给你。

What you could say back

“OK, I'll keep my phone with me.”

Related phrases

Appointment eConsult / online consultation

Official sources

Rules and amounts change — confirm important details with the official source.

Go deeper

Dentists and Opticians in the UK: Costs, NHS Bands and How to Get Seen How the NHS Works: Where to Go When You Are Ill in England Mental Health Support in the UK: Where to Turn and How It Works
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Reviewed by the UK Decoded editorial team · Last checked 24 July 2026 · Report a mistake